Refund according to our refund policy
If you see fiv-desk.com on your bank statement, it is because you have purchased a membership with fininvestify.com. You have received a welcome e-mail with login credentials to fininvestify.com after the initial membership purchase. Please check your inbox for that email.
Find your membership
Find answers to frequently asked questions here
Fininvestify is 'n web-gefasiliteerde persoonlike finansiële beplanner wat jou toelaat om verskeie gereedskap en funksies te gebruik om jou finansiële inligting te konsolideer en na te spoor. Gebruik een paneelbord en 'n eenvoudige koppelvlak om uitgawes te monitor en al jou bronne van inkomste en daaglikse transaksies te bestuur. Dit is nie nodig om enige bankrekeninge te koppel nie, voer eenvoudig jou transaksies met die hand in en moenie bekommerd wees oor die vertroulikheid van jou inligting nie. Jy is veilig by ons! Stel 'n realistiese begroting op, genereer finansiële ontleding en kry insig in jou bestedingsgewoontes in. Dit neem slegs ‘n paar minute elke dag om op hoogte te bly van wat in jou finansies gebeur. Fininvestify kan ook 'n kredietopsomming en krediettelling insluit. Jy kan algemene wenke en aanbevelings kry om jou te help om meer te spaar, en ontvang selfs waarskuwings sodat jy jou rekeninge betyds kan betaal. Jy kies watter gereedskap jy nodig het.
If you see fiv-desk.com on your bank statement, it is because you have purchased a membership with fininvestify.com.
You have received a welcome e-mail with login credentials to fininvestify.com after the initial membership purchase. Please check your inbox for that email.
There are several ways in which you can cancel your membership on our website:
- Log in to your account, go to your Profile, and click “Cancel Membership” button
- Go to “Cancel Membership” page of your account and click the “Cancel Membership” button
- Cancel it directly through this support page. To do this, go to the section titled “Find Your Membership” and enter your email and the last 4 digits of your credit card in the dedicated fields. Click the “Search” button, and you will easily find your membership. Then, click the offered “Cancel Membership” button
- Simply contact our support agents and request membership termination
If you have issues finding your login credentials, please contact customer support.
Email: [email protected]
Phone: +420 558 080 183
Customer support is open Monday to Friday from 08.00 AM - 16.00 PM (Time zone: +2 GMT) and will do our best to guide you and answer your questions within 48 hours on weekdays and we are closed in the weekends.
An invoice is created whenever we bill your credit card, and you can look for it under 'My Account > Orders'.
Yes, we offer a 100% refund guarantee on all orders where you request a refund within 14 days of the purchase.
We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to request a refund under the refund guarantee. All other cases have to be reviewed by the customer support team, and a decision is made on a case by case basis.
To request a refund, please contact the customer support team.
Email: [email protected]
Phone: +420 558 080 183
Customer support is open Monday to Friday from 08.00 AM - 16.00 PM (Time zone: +2 GMT) and will do our best to guide you and answer your questions within 48 hours on weekdays and we are closed in the weekends.
If you have any questions please contact our team.
![hero-img](https://fiv-desk.com/design-two/theme/images/hero-img.png)